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Privacy Policy

This describes what information NOHA TUKTUK collects when you enquire about or book a rental, and how it's used.

Last updated 10 September 2026.

About NOHA TUKTUK

NOHA Tuk Tuk (Pvt) Ltd. (PV 00311498) is a Sri Lankan private limited company based in Galle. This policy applies to information collected through our website, WhatsApp, and booking process.

Using our services

By enquiring about or booking a rental, you agree to this policy alongside our terms and conditions.

Information we collect

Name, contact details, address, date of birth, driving licence and passport information, vehicle preference, and email address. We also record pickup and return locations and times, and your communication history with us by phone, email, or WhatsApp.

How we use it

To process your booking, communicate with you about availability and safety, improve our service, prevent fraud, and occasionally for customer surveys.

Who we share it with

We share information with service providers who support the rental (such as delivery and maintenance), with insurers in the event of an accident claim, and with regulatory or law enforcement bodies where legally required.

Cookies

We use essential cookies to keep your booking session working and to remember your preferences across visits. With your consent, we also use Google Analytics to understand how the site is used and improve it. Its cookies stay switched off until you allow them, and you can review or change your choice at any time through "Cookie settings" at the bottom of any page. We don't load advertising cookies.

Marketing communications

We may contact you about your booking and, where you've agreed to it, about offers. You can opt out of marketing messages at any time by telling us on WhatsApp or by email.

Keeping your information secure

We take reasonable technical and organisational measures to protect the information you give us.

Accessing or updating your information

You can ask to see, correct, or delete the information we hold about you at any time by emailing hello@nohatuktuk.com.

Your responsibilities

Please give us accurate information — an incorrect licence or contact detail can affect your ability to collect the vehicle or receive support during your rental.

Intellectual property

The NOHA TUKTUK name, logo, and website content belong to NOHA Tuk Tuk (Pvt) Ltd. and may not be reproduced without permission.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised.

Contact

Email hello@nohatuktuk.com or WhatsApp +94 76 1219 757 with any privacy question.

Questions about this policy?

Message us on WhatsApp, or email hello@nohatuktuk.com.

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